FAQ - Magazine subscriptions

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this month's top 10

1. Cosmopolitan

2. Vogue

3. Empire

4. HELLO!

5. Glamour

6. Men's Health

7. House & Garden

8. Jamie

9. Your Home

10. GQ

certificates

Frequently Asked Questions

This page is dedicated to helping our users help one another. Below is an ever increasing list of frequently asked questions and respective answers. If you have any questions that you find are unanswered here, please submit a question and we will post your reply on this page.

1. Who is iSUBSCRIBE?

iSUBSCRIBE is the UK's largest independent online magazine and newspaper subscription store. We are a privately owned company based in London.

1.	Who is iSUBSCRIBE?
2.	How will you acknowledge my subscription order?
3.	Are my details safe and confidential?
4.	Is it safe to purchase online?
5.	In what ways can I pay for my subscriptions?
6.	Can orders be done by telephone?
7.	How long do I have to wait for my first issue to arrive?
8.	What issue will my subscription start with? Can I specify which issue it will be?
9.	My subscription includes a free gift. Who will it be sent to and when?
10.	Can I transfer my subscription to a different magazine?
11.	Does the price of the subscription include delivery?
12.	Where are the magazines sent from?
13.	Do you offer international delivery?
14.	Are international orders sent airmail or surface mail?
15.	Can I give a subscription as a gift?
16.	How do I create an iCARD?
17.	I have received a gift card or gift voucher, how do I use it?
18.	How do I find the publication(s) that I'm looking for?
19.	I can't find the magazine I'm looking for, what do I do?
20.	My magazine hasn't arrived, what do I do?
21.	How do I change my address or contact details?
22.	How do I renew a subscription?
23.	Can I change my password?
24.	Can I cancel my subscription/s?
25.	Do you offer bulk discounts?
26.	Can I request a VAT invoice?
27.	Will my subscription include promotional items packaged with the magazine?
28.	Can I order back issues of a particular magazine or newspaper?